Notice of Nondiscrimination

A Plus Urgent Care complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. A Plus Urgent Care does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.

A Plus Urgent Care:

Provides free aids and services to people with disabilities to communicate effectively with us, such as:
- Qualified sign language interpreters
- Written information in other formats (large print, audio, accessible electronic formats, other formats)
Provides free language services to people whose primary language is not English, such as:
- Qualified interpreters
- Information written in other languages

If you need these services, contact Amy Dixon, Civil Rights Coordinator.

If you believe that A Plus Urgent Care has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with:

Amy Dixon, Civil Rights Coordinator
A Plus Urgent Care
41880 Kalmia Street, Suite 100
Murrieta, CA 92562
951-696-7587
[email protected]

You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, Amy Dixon, Civil Rights Coordinator is available to help you.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:

U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
1-800- 368-1019, 800-537- 7697 (TDD)

Complaint forms are available at: http://www.hhs.gov/ocr/office/file/index.html.